ASCEND FAQ
How do I create an Intermatic Cloud Account?
Creating an Intermatic Connect Cloud Account allows you to control ASCEND® Smart from anywhere you have cellular service or a connection to a Wi-Fi network. To get started, download the ASCEND mobile app from Google Play or the App Store and follow these steps:
- In the app, select Menu on the DEVICES screen.
- Select My account.
- Select Login.
- Select Create account.
- Enter your email address (email will be registered to your Intermatic account).
- Enter a password.
- Password must include:
- 8 to 99 characters
- one lowercase letter
- one uppercase letter
- one number
- one special character
- Read the Privacy Policy and Terms and Conditions.
- Select Agree.
- Select Continue. A message will appear: "We sent a 6-digit access code to your email. Please enter it here."
- Go to the email registered to the account to retrieve the code.
- Enter the code.
- Select Create account.
- The DEVICES screen displays "Logged in:" followed by the email address registered to the account.
- All users must use the same Intermatic account email and password to access the timer.
Once you've created an Intermatic Connect account, you'll be able to onboard your timer for complete remote access.